Shocking Service

My Mango flight JE339 was 'indefinitely delayed'. Apparently there was smoke coming out of the engine?<br> <br> I then had to purchase a BA ticket for R6493.66 as I had to be back in Cape Town urgently.<br> <br> I tried calling the refunds number on ***, but no there is never any answer.<br> <br> Shocking service, will never fly Mango ever again