SM
Sello M

1 reviews | Active since Mar 2013

18 May 2015, 13:07

Serving Expired Products on Flights

On Friday 17 April I was on flight JE168 from Cape Town to Johannesburg. I ordered beer from the flight attendant and the beer that I was served had a slightly odd taste to it - but I assumed that this was because it was in a can (I generally drink beer from glass as it does not have a \iron"taste to it). I began feeling a bit ill on during the flight and upon inspection I realized that I had been served and had consumed 3 EXPIRED beers on the flight (all the beer I consumed had expired 3 days prior to me consuming it). I spent a large portion of my weekend in JHB sick and unable to attend to matters that I had traveled to JHB for.<br> <br> I informed Mango's cabin-services about the matter and to date I have received no communication from the airline regarding why I was served expired products on their flight. I have contacted the airline on numerous occasions to inquire as to when someone would respond to my complaint and on each occasion I have been requested to forward the complaint to various departments. I find it highly unacceptable that my complaint has not been dealt with by the airline and that I was initially served expired product by the airline!!!!<br> <br> Mango is a shoddy airline"""

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