**** airline - no service and no refund

I booked a flight with Mango in early October. A few days before the flight I received a message to say the flight was cancelled by the airline. I called the number provided and got through to an extremely unhelpful agent, who refused to reimburse me. He insisted that Mango is a no refund airline, which is contrary to both the CPA and their own terms and conditions sheet.

Eventually I was put through to someone else who told me to email *** with my refund request. I have emailed them repeatedly and have had no replies. Additionally, when I try to call the callcentre now no one answers the phone.

They are behaving like a **** operation rather than a legitimate business. Avoid.