******* airline

Got to counter at 4pm and was told that the gates are closed for a 4.45pm flight. Travelled with a disabled passenger who was told that the PAU wasn't booked after the passenger told the supervisors he did it himself via call centre. Supervisor said its only booked once he check in. Offered a standby flight at extra R700p/p but can't guarantee a seat. I needed help to push a wheelchair & a trolley and was told to check in and the they would help. How disgusting Mango that you treat passengers like this. I would not book flights with you again. We ended up flying khulula to ctn. What a totally different experience. Return flight to OR, JE148, the 2 Amy's on that flight were brilliant and wonderful . The took care of all the disabled passengers on that flight and they are excellent at what they do. Pity your OR staff can't be the same.