**********!

<p>I booked a flight for my mother in law. On the booking, I made a spelling mistake. Tried getting this changed by the Mango Call Centre. I explained that only four letters of the first name needed to be corrected and substituted with two! The surname and date of birth was the same. On the same booking the correct name was used for the medical assistance. I was informed that it costs R350 to correct a spelling error, or R200 if i do it online! This is unacceptable, as it was an honest mistake and I tried to correct it on time. Bontoe Mokone and Duduza Motau were spectacular in the unwillingness to assist.</p> <p>As a regular client, I feel totally **********!!! </p> <p>The lack of customer service leaves much to be desired.</p> <p> </p> <p>Will from now on use the competition (GREEN TEAM)!</p>