Refund due to delayed flight

<p>Mango delayed a business flight that I had to take on 23 January 2017 repeatedly. I ended up cancelling the flight and confirmed that they would refund me. Then booked a flight on another airline.</p> <p>The next day I sent Mango the proof of the boarding pass on the other airline and requested the refund be done to my Standard bank personal account which I had used to buy the replacement ticket on Kulula.com.</p> <p>After many telephonic hours to reach Mango refunds dept I finally got confirmation and the payment was done to me on 14 February. But to the credit card that I had used to buy the Mango ticket. I then emailed Mango the next day to inform them that the credit card account to which they had made the payment had been closed at the end of January, and is the reason I had requested in my email right at the beginning that the refund must be done to a different account, no one ever rep**** to that email. And now as per usual one cannot get through to your refund telephone line.</p> <p>Ref. PGLTCD</p>