Refund????

<p>As a overseas visitor to South Africa ,I pre booked a flight from Jhb to Cape Town online using my CC.</p> <p>flight was booked one way for Aug 17 2016. When I arrived for the Flight ,I was asked to produce the CC with which, I had purchased the ticket.</p> <p>as luck would have it, my CC had been renewed and I had a different CC number. Mango staff refused to accept my explain action and I was forced to buy a new Ticket.</p> <p>i was assured that this was standard procedure and that it was simple to apply for a Refund later. I was given a email address to write too,but my emails bounce back. I have also called the Refund dept and was told it would be sorted.</p> <p>up until now, I have not received a e mail, a call back or a Refund.</p> <p>I would be very hesitant in recommending a flight with this Airline.</p> <p>Beware</p> <p>Donald Bristow</p>