****** at Mango Airlines

Google+ Web Photos more Complaint K Kuben Mood**** to enquiries 6 minutes agoDetails Dear Mango Airlines Management

I send this complaint to your office due to poor (arrogant, rude, disrespectful, unprofessional, ******) service received from your check in Staff named Saneliswe who was at counter 27 at 8:18am on 26th Aug 2018 located at Ushaka International Airport.

A simple attempt to enquire about how I should proceed to get my boarding pass after checking in online turned into a totally unpleasant and hurtful experience.

What Saneliswe doesn't realize is the following : A. I am the customer of Mango Airlines B. I paid for my ticket C. I am human and not a dog D. Saneliswe is an employee of Mango Airlines and does not own the airline. E. She has absolutely no right to speak to customers with negative attitude.

I expect management to address Saneliswe in this regard and request her to send me a written apology for her pathetic behavior.

I will post this experience on Hello Peter for the world to read.

Disappointed Customer

Mr K Mood****