R2000 to go on standby. Ridiculous.

<p>I am booked for a flight at 18h20 and finished my work earlier then expected and wanted to take the 14h00 flight to Johannesburg. I enquired with the check in desk and they told me to talk to guest services . At guest services they quote me approx R2000 to go on standby for the earlier flight. The cost is supposed to be the R370 + difference in fare. I paid about R600 for the flight. I found this number ridiculous and contacted the mango call centre. The lady on the call told me I don't need to pay R2000, and that I should go to the check in desk and talk to the team leader. </p> <p> </p> <p>I go back to check in desk and advise then what I was told on the phone, she agrees I shouldn't have to pay R2000, and says the team leader is at guest services. Back to guest services I go. I speak to the team leader she disagrees, and want to see what number I called at the call centre, and when did I call. At this point in time the flight has to be closed so no hope for me. </p> <p>Overall lousy service from mango. Also I cannot see how they can justify quoting R2000 to go on standby for an earlier flight. If there are empty seats, I have a ticket for later why charge this amount of money? </p>