POOR SERVICE / RUDE ASSISTNACE / NO CARE MANAGEMENT

WE BOOKED A TICKET THROUGH OUR EDCON THANK U CARD AND HAD R6000 CREDIT AVAILABLE TO US AT THE TIME AFTER THE TICKET WAS BOOKED. THEN MANGO REVOCKED OUR TICKET AND SAID INSUFFICIENT FUNDS ON THE ACCOUNT. WE HAVE BEEN STRUGGELING 2 WEEKS TO SORT THIS MATTER OUT AS THEY KEEP ON DENYING THE FACT THAT THEY RECEIVED THE PAPER WORK AFTER I HAVE RECEIVED A READ RECEIPT TWICE ALREADY. I AM NO LONGER WAITING ON A RESPONCE FROM THEM I AM TAKING THIS MATTER TO MY LAWYERS AS THIS IS ABSOLUTELY UNACCEPTABLE.