Poor service MANGO AIRLINES WITH BOOKING

Made an online booking for December with Mango on Wednesday14th August at 13h30 according to website when you select payment option you can pay within 48hrs at checkers.

Went to checkers shoprite on friday morning 10h00 in Sandown road Cpt, and was told by 2 different till points that it is not on the system. I must contact Mango which I did. I called 5 different times on hold for over 40 minutes the 1st 2 calls and around 25 minutes for calls made thereafter.

No answer just their terrible call centre computer voicemail. I even emailed that I am awaiting a response so that I can pay. The lady offered to check the same flights now which were R1650 ler per one way!!! This is simply ridiculous service. I had opportunity to rather book with kulula or saffair who were only slightly less on Wednesday however opted for Mango as it was less.

I am highly disgusted with their service and will definately not rely on them.. Imagine their service related to the flight if a simple thing like just trying to pay a ticket can t even be done right!!! I expect an answer from someone who can provide assistance and answers as this is a disgrace and a serious waist of peoples time!! ***