Poor service and communication!!!

The most frustrating and unpleasant experience with Mango airlines. Our flight was delayed about three times and only the one delay was communicated. It was a nightmare running up and down the airport not knowing what is what and where to board. We were told that we would be given 70 meal vouchers for the inconvenience only to finally board the plane and then be told that we would need to spend a sum of 10 rand before we could use that voucher which for me defeated the purpose of us being given that. We were also told they don't take cards and therefore we would need to pay for that 10 rand in cash. It was just one inconvenience after the other. As a result I didn't use that stupid voucher directed at compensating us which then meant we would need to pay money for us to tap into it.

Complete utterly poor service and people management s****s.