Poor Service

I forwarded an email to [Email Removed] on May 26 and to date I have received no response.<br> <br> Content in the Email summarised:<br> <br> Poor and bad service regarding a flight cancellation by Mango, changing my flight schedule without having contacted me prior to the email sent out to me. Then I was eventually contacted and customer service made it appear that either I take an earlier or later flight, with absolute disregard for the inconvenience to me. Following which, I received a preflight message indicating my flight had been changed when I had never authorised with the call centre agent who contacted me. Thereafter I just received very poor service. The full details of my email will reflect my complete annoyance with the service. Not even a scare to inform your CEO of this poor service as stated in the email, even propelled some sort of action from Mango Customer Care. Seems they simply don't care or are to arrogant to even apologise to clients. Oh and I was eventually reminded when I decided which flight to get on that any further flight changes would be at my expense. What a punch line!<br> <br> A simple ' sorry for the inconvenience' would have initially sufficed.<br> <br>