Poor service

<p>travelled from Cape Town to JHB and onto Europe no problem, on return with no extra weight I was told to pay for 2 extra kilos I had to remove a orthopedic cushion from my bag that I require due to neck surgery when I asked for the supervisor I got a militant response " pay sir"</p> <p>I proceeded to boarding gate only to be moved from gate to gate 5 time and Finnely after a long delay the flight May board in a Hour and a half. Let's hope