ZG
Zola G

1 reviews | Active since Apr 2013

02 Oct 2015, 10:30

Poor Customer Service

I have been waiting for my refund it's been a month now. I logged a refund on the 31st August 2015. When I call asking the consultant keep on saying they had backlog it will be done on tomorrow.<br> <br> Today I spoke to a guy called Sicelo who also said I must wait till next week Thursday. Why would wait this long for my money and this Sicelo guy had an attitude. And I also spoke to a lady called Cinzia Sebastian who she said she has logged a complaint regarding my refund.<br> <br> I'm really ****ed at Mango's customer service. I have also posted the complaint on Hellopeter, but Mango chose to ignore my complaint and I know you going to ignore this complaint also, I am going to post this on social networks.<br> <br> Flight Details below:<br> Ref #: MWJTQQ<br> Passangers: Noxolo ***aza, Lumi Mandoyi and Anga ***aza<br> <br> Mango customer service sucks!

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