Poor After Sales Service

<p>Hi</p> <p> </p> <p>Very poor service from customer care after i logged a query re my flight, i booked my ticket and when selecting my flights details i received incorrect flight, i tried to change it but in vain, i logged the query with the CCC 3 weeks ago (received no reference number) and still waiting on feedback, i was informed 3 working days when referring to IT Department</p>