PENSIONER & KID ****** by MANGO AIRLINES via their Plane Ticket + Disgusting Service

<p>Plane ticket was bought via Mango Airlines for departure from OR Tambo to King Shaka Airport for 16 July 2017, Sunday @ 8h40 for 1 KID (9yr) & 1 PENSIONER(76yr) @ an amount of R1683.43 [One way]. Ticket purchased on Saturday via Pick 'n Pay Store . Arrived at OR Tambo airport about 7h40 to Mango weight counter & after 10 minutes delay with the Customer Service lady, she asked us to approach the other customer services lady @ the Mango Flight counter. This customer service lady delayed for another 10 minutes stating that we are late although with their delay, we were another 40 minutes [8h00] early to the departure time [8h40]. All this lady could say was to purchase another stand by ticket for about R2000 + for the next flight not considering the lost made to us of R1683.00 + urgency to travel due to KID & PENSIONER. Previously half hour early was plenty time for flight. If more than 1 hour is required, what if the passenger needs to visit the toilet or sickly? No Plane nor Buses leaves EXACTLY the time stated, so 40 - 60 minutes was not such a TRAIN SMASH other than ROBBING a PENSIONER of her PENSION MONEY!!! Mango Flight, how could YOU put tears into this PENSIONER'S & KID'S EYES like this ????</p> <p> </p>