MC
Martin C
1 reviews | Active since Aug 2017
12 Sept 2019, 07:58
Payment Options
So Mango Airlines and the Edcon group advertises that you can pay for your airline tickets with your Edgars card , Ive been trying since the 11th and not having any joy , you dont even get this option to pay with your Edgars or Jet card.
I pretty much get the same answer everytime that IT is working on this problem but nothing seems to get resolved. This is false advertising if the function does not work
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Martin C's updateReviewer Update
13 Sept 2019, 09:35Mango Airline is the most shocking airlines in the history of our country no wonder the amount of issues that SAA and Mango is going throught
So I tried to book my flight tickets to Cape Town since Tuesday with my Edgars card and the option wasnt available , I also then phoned the call centre on ***and they advised that IT was working n the issue and I must keep on trying. I also have several records where I was advise via their facebook page that they are working on the issue.
This morning I called them to ask if I can just reverse the payment that was done after becoming desperate via my credit card and now that you can pay via your Edgars card then just pay the tickets with my Edgars card , I dont want to cancel the booking I just want to reverse the payment done via my credit card and pay it with my Edgars card , so a Lady by the name of Nondi advised that the system has been working for 2 days which is utter **** as I still have proof that it was still not working on the 12th of September , The lady also advised that the previous times I called they should have told me that I can hold a booking for 48 hours before making payment which also did not happen.
The level of pathetic customer service and due to a issue on their side and not willing to accommodate their customers is beyond believe and shockingly pathetic.
Please have a look at my previous post as well and now you want to question my intelligence and tell lie to me by telling me that the Edgars booking was working for the past two days
This is not where its going to stop , I am going to ensure that I take this *********** company to the cleaners and ensure that pathetic service like this never happens again.
I have all the proof of all the conversations with Mango
So I tried to book my flight tickets to Cape Town since Tuesday with my Edgars card and the option wasnt available , I also then phoned the call centre on ***and they advised that IT was working n the issue and I must keep on trying. I also have several records where I was advise via their facebook page that they are working on the issue.
This morning I called them to ask if I can just reverse the payment that was done after becoming desperate via my credit card and now that you can pay via your Edgars card then just pay the tickets with my Edgars card , I dont want to cancel the booking I just want to reverse the payment done via my credit card and pay it with my Edgars card , so a Lady by the name of Nondi advised that the system has been working for 2 days which is utter **** as I still have proof that it was still not working on the 12th of September , The lady also advised that the previous times I called they should have told me that I can hold a booking for 48 hours before making payment which also did not happen.
The level of pathetic customer service and due to a issue on their side and not willing to accommodate their customers is beyond believe and shockingly pathetic.
Please have a look at my previous post as well and now you want to question my intelligence and tell lie to me by telling me that the Edgars booking was working for the past two days
This is not where its going to stop , I am going to ensure that I take this *********** company to the cleaners and ensure that pathetic service like this never happens again.
I have all the proof of all the conversations with Mango
MC
Martin C's update13 Sept 2019, 09:35
Reviewer Update
Mango Airline is the most shocking airlines in the history of our country no wonder the amount of issues that SAA and Mango is going throught
So I tried to book my flight tickets to Cape Town since Tuesday with my Edgars card and the option wasnt available , I also then phoned the call centre on ***and they advised that IT was working n the issue and I must keep on trying. I also have several records where I was advise via their facebook page that they are working on the issue.
This morning I called them to ask if I can just reverse the payment that was done after becoming desperate via my credit card and now that you can pay via your Edgars card then just pay the tickets with my Edgars card , I dont want to cancel the booking I just want to reverse the payment done via my credit card and pay it with my Edgars card , so a Lady by the name of Nondi advised that the system has been working for 2 days which is utter **** as I still have proof that it was still not working on the 12th of September , The lady also advised that the previous times I called they should have told me that I can hold a booking for 48 hours before making payment which also did not happen.
The level of pathetic customer service and due to a issue on their side and not willing to accommodate their customers is beyond believe and shockingly pathetic.
Please have a look at my previous post as well and now you want to question my intelligence and tell lie to me by telling me that the Edgars booking was working for the past two days
This is not where its going to stop , I am going to ensure that I take this *********** company to the cleaners and ensure that pathetic service like this never happens again.
I have all the proof of all the conversations with Mango
So I tried to book my flight tickets to Cape Town since Tuesday with my Edgars card and the option wasnt available , I also then phoned the call centre on ***and they advised that IT was working n the issue and I must keep on trying. I also have several records where I was advise via their facebook page that they are working on the issue.
This morning I called them to ask if I can just reverse the payment that was done after becoming desperate via my credit card and now that you can pay via your Edgars card then just pay the tickets with my Edgars card , I dont want to cancel the booking I just want to reverse the payment done via my credit card and pay it with my Edgars card , so a Lady by the name of Nondi advised that the system has been working for 2 days which is utter **** as I still have proof that it was still not working on the 12th of September , The lady also advised that the previous times I called they should have told me that I can hold a booking for 48 hours before making payment which also did not happen.
The level of pathetic customer service and due to a issue on their side and not willing to accommodate their customers is beyond believe and shockingly pathetic.
Please have a look at my previous post as well and now you want to question my intelligence and tell lie to me by telling me that the Edgars booking was working for the past two days
This is not where its going to stop , I am going to ensure that I take this *********** company to the cleaners and ensure that pathetic service like this never happens again.
I have all the proof of all the conversations with Mango