PATHETIC SERVICE FROM MANGO AIRLINES

Hello My husband and I wanted to travel to Durban via MANGO airlines . It was the biggest mistake ever . the flight was cancelled and halfway through our journey the plane turned back .this happened almost two months ago . i filled in forms at the airport for a refund ,nothing happened within fourteen days . I made numerous calls ,spoke to Chantelle and then Tsidi ,I was placed on hold for more than half an hour every time i called .Its the worst service ever !!!!! both of them promised to investigate and get back to me ,to date there has been no contact from them .I called many times and asked to speak to a senior person which they never allow .I have been patient thus far ,but now I will continue to escalate the matter . With such poor service I would not use Mango ever again . very disappointed K.VEERAPPAN ********** 634