PATHETIC SERVICE !!!!!!!!

Extremely shocked and disappointed with the attitude and poor service of the Mango Airlines receptionist of 03rd August 2019 at 10:45 a.m. when I arrived late to board my flight. I was treated very badly by this receptionist and told to pay in an extra R814.69 in order to book a later flight for the same day (16:00p.m.). Disappointed and shocked at the attitude of the receptionist, I proceeded to comply as the next day was my marriage date ,(04/08/2019). On return for the second flight booked, I apparently arrived late again according to the same receptionist of earlier the morning (I arrived at 17:20pm)....while a passenger was being attended to with change for a ticket she booked. Waiting my turn,aware that I only had a few minutes left in order to make the 17:30 pm check-in deadline. Aware of my presence,the receptionist continued to count out change to give the lady ahead of me. By the time I was attended to,the receptionist (with a smile on her face) tells me that I am late to check in and board the flight that is due to leave Port Elizabeth Airport at 16:00pm for Johannesburg Airport.