1 reviews | Active since Jun 2017

14 Jun 2017, 16:24

Pathetic airline

<p>We flew JE129 on 10 June 2017.</p> <p>The flight was delayed for an hour and a half no more than an sms sent to us. Whem we enquired as to the reason of the delay not even the person checking us in could give us a reason. The call centre kept me on hold for nearly 15 minutes with no answer. Only to find out a Mango flight originally scheduled after ours left before us. Which leads me to the obvious conclusion that there was a technical issue with the plane. To add insult to injury check in started only 15 minutes before the rescheduled time which lead to the flight being delayed again.</p> <p>In all this I missed an important meeting in Cape Town which I already rescheduled due to the 1st delay. And still no answer from Mango as to why they cost me business.</p> <p>Once seated we were blessed with an arrogant stewardess with bright pink lipstick who has zero people s****s. If it were not for aviation laws this "Colourful character" would be reeling from a smack across the face for his manners and lack of respect.</p> <p>There complete lack of communication I presume is in keeping with the government of the day.</p> <p>On the return trip the wheelbarrow driver (no better description for a really *********** pilot) landed on one wheel at what must have been a very dangerous angle. This accomplished with perfectly clear weather and no wind.</p> <p>Mango would do well to take a few tips from Kalula. In future I would gladly pay a bit more for the decent service I get from Kalula. So much for giving another airline a try, I will certainly NEVER book with this circus again and will bad mouth them whenever the subject comes up.</p>

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