OVERBOOKING OF FLIGHT

ON MONDAY, 4 APRIL 2016, I HAD A FLIGHT FROM CAPE TOWN INTERNATIONAL TO OR TAMBO INTERNATIONAL. AFTER A EXTREMELY LONG QUE, AND ME SEEING THAT I WILL NEVER GET TO ATTENDANT IN TIME FOR FLIGHT I ASKED FOR ASSITANCE. 05.15 WHEN I RECEIVED ASSISTANCE (FLIGHT WAS 06:00) I WAS INFORMED I MISSED THE FLIGHT AND NEEDED TO GO TO RESERVATIONS. I EXPLAINED ALL AND PERSONNEL WAS EXTREMENLY UNHELPFULL.<br> WHEN I GOT TO RESERVATIONS IT HAPPENED TO 4 OTHER PERSONS AS WELL. THEN WE WERE TOLD THAT MANGO WAS FULLY BOOKED FOR THE NEXT 3 DAYS AND NEEDED TO PAY A HOLDING DEPOSIT OF R900.00. AS I WORK IN THE LEGAL INDUSTRY IT COST ME R3 600.00 TO GET A FLIGHT OUT BY KULULA. I AM SO DISGUSTED AS OUR FIRM ONLY BOOKS THROUGH MANGO AIRLINES. MY VACATION FOR DECEMBER 2016, WHICH AT THIS STAGE I HOPE I AM NOT GOING TO REGRET AND I DO HOPE MANGO AMENDS THIS AS I DO FEEL IT IS VERY UNPROFESSIONAL.