NOT Responding to Complaints

Despite numerous e-mails I've sent Mango they not responding. Eventually on Friday i made a call which i was informed my complaint will be investigated and i will be contacted with feedback im still waiting . I haven't heard any word from Mango and the flight. <br> <br> i bought a ticket last yeah to fly on 27 Dec 2014. Mango cancelled the flight and on 09 Dec 2014 i was then given an option to select another flight. I chose to fly 29 May 2015 Jo burg to Durban ( for Comrades marathon). The consultant who was assisting made an error put it as Dur to Joburg. No one is willing to correct this <br> <br> Ticket Ref: LSDHZD<br> Time: 08:55<br> Fight: JE 248<br> Depart: OR Tambo<br> Destination: Durban ( This ticket shows the other way round) <br> <br> The consultant who made the changes clearly made an error with the departure and destination she got it virsa versa. Im trying to get them correct this before i settle the outstanding balance. I'm getting no Joy