Not impressed with Mango

On Friday morning I flew with mango to Cape Town from Lanseria. Included in the price of the airfare is one piece of luggage to be checked in. Instead of a bag I wanted to check in a golf bag. <br> <br> They informed me that I have to pay R300 to Cape Town and R300 back!! This is very sneaky of Mango. They charge me for a check in luggage as part of the price of the ticket. Even if I don't use it I still have to pay R300 for the golf bag!! <br> <br> I usually fly with Kulula and they do not charge for the golf bag. They see it as checked in luggage. So why every fly Mango again?<br> <br> When I went to the Mango desk Bothlale almost seemed happy and enjoyed my frustration. I am very unimpressed with Mango and seriously doubt that I will every fly them again. <br> <br> Worst part is that they are not even consistent. Flying back to Lanseria from Cape Town on Sunday they did not charge me for the bag. <br> <br> I feel cheated out of R300 and I think Mango is very *********. Not the kind of company I want to do business with. And Botlhale's customer skills left a lot to be desired.