No one knows whats happening....

I tried making an online booking on Tuesday, for departure from O.R Tambo International, 06 February 2015 at 17.05 and returning 08 February 2015 at 08:30. When I tried to do payment, the website hung and my booking was not confirmed. On Tuesday evening I received a sms to say payment had gone off my credit card for the flights. <br> <br> I contacted guest services on Wednesday 28/01/2015 to say that I have not received confirmation of my flights. I spoke to Mashiya, she told me that my flight was scheduled for 7/2/2015, no times given. I said to her that this was not the day that I chose. She said she will send an error report to Technical and get back to me. <br> <br> I called again 29/01/2015, and spoke to Thea. There was still no resolve to my query. I called today 30/01/2015 and still no one is able to assist me because Mashiya was on lunch. <br> <br> I have not received ANY calls from any representative from Mango to say, my query has been received and is being investigated. <br> <br> My major concern is that this query will not be resolved before the flight date and I am out of pocket. <br>