NO help or care

<p>I booked a flight for my father this morning. He is traveling from Durban to Cape Town for a course that he had to go for. As we booked the flight we were informed that there was a death in the family of the owners and as a result the course date has changes. I contacted Mango at 11:45am this mornig, they to forever to aswer their telephones. All I was asking that they help me change the booking. They told me to go onto the website as it is cheaper to change flights online. I cannot believe that Mango will charge me a fee to change my flight in when there has been a death and this is out of our control. I find Mang to be one of the most unhelpful and uncaring companies. They take any oppertunity to make an extra rand relevant of the situation at hand. </p>