NO COMMUNICATION FROM MANGO. NO HELP FROM MANGO.

Never have I experienced such poor customer service. The adverti*****ts in their media campaigns definitely paint a different picture to the behind the scenes service offering. The multiple flight schedules I've had over the past 2 months - Not once was I informed of the flights being cancelled. Each time because of my own due-diligence, I just happened to find this out when on the phone with the Call Centre.

And then trying to get of someone at the Call Centre (who can actually help) is another story. Probably over the past 3-4 weeks, I've spent hours on the phone holding for an agent to pick up.

I've sent emails, tried phoning, leaving messages on Twitter... but there seems to be no one who is willing to go the extra mile and assist the customer.

Hoping this review reaches someone at Mango who can just take initiative and begin serving the customer.

Come on guys.