Neglegence and damage with intent

It is with utter disgust that I need to complain about the service received from Mango Airlines. <br> I travelled back from Bloemfontein to Cape Town on Sunday 27 March 2016, Flight JE413, Reference NHFBMY & NHFCCW. Upon arrival at Cape Town International and collecting our luggage we found our suitcases in a very band state. It baffles the mind that their staff have got no pride in their work, no care towards the property of their customers who in the end pay Mango Management and their salaries. They get paid to transport myself as well as my luggage safely within their control. Damage or loss outside their control can be understood. The damage done to my suitcases can however not be excused as it can only be done with force by someone with the intent to damage customers property. Having 'Fragile' sticker put on the suitcases seems to have no meaning and rather add to their staff's intent to damage property of customers.<br> <br> I have sent an email to 'guestcare' and have not received any feedback to date as can be expected. It is an absolute disgrace getting this treatment from Mango. I sent them photos taken at the airport of the damage done.