My Favorite Airline Let Me Down :(

<p>Hi </p> <p> </p> <p>I'd like to firstly say that I have always loved Mango Airlines. I have been flying with you guys since I was a young girl. Without a doubt , you guys always give great service and your flights are always pleasant with awesome staff!! Unfortunately my past experience with the Airline has left a rather unhappy.</p> <p> </p> <p>Due to recent death in my family, a planned trip to CPT for this upcoming weekend has been cancelled as I will be attending the funeral of a loved one. I understand that Mango does not refund but what I dont understand I how I am expected to change flights to another date when I have no idea when I will be flying out again. If I did not change the flights I would have then lost out on a full payment of +R4000. In addition to that, changes made increased that amount to +R5000. I did not plan for this neither do I know if I will be flying on the dates selected as I might need to change the flight again, with more costs to follow. I really do wish I could have had a little bit more assistance from the airline. I am a loyal customer and I have always chosen Mango Airlines. Honestly, it shows me that I am just another number to the airline.</p> <p> </p> <p>I wish that the airline would consider some sort of voucher system to assist its customers in cases like this. All the changes made are like paying for a whole new set of flights. </p> <p> </p> <p>Thanks</p> <p> </p>