oH
omrisha H

1 reviews | Active since Jan 2016

20 Feb 2017, 14:47

most terrible customer service

<p>I had my flight booked from Johannesburg to Cape Town leaving at 14:35. I received an sms my flight is delayed by an hour. meaning I will arrive at 17:45 in cape town. </p> <p> </p> <p>customer service could not help me at all with getting transport from Cape Town international airport to home but they could assist a white guy.</p> <p> </p> <p>I had transfer organized to transport me from home to work with my original flight hours. with my flight been changed I had no one to assist me.</p> <p> </p> <p>I had spoken to Patricia and she said bianca was gonna call me back to assist but there's nothing they can help me with. </p> <p> </p> <p>disgusted by this service </p>

0
Replies (1)
oH
omrisha H's update20 Feb 2017, 15:36
Reviewer Update

as I got to the boarding gate the flight was delayed by a further 30 mins. no refreshments or any assistance from mango.

terrible airline to travel with!