1 reviews | Active since Nov 2011
Money making during Pandemic
We were booked to fly to Durban today at 16h45, following the Presidential speech about hot spot areas and the pending risks of exposure to the virus,
The day was filled with calls amounting to R300 airtime to the non functional call centre, followed by Facebook messenger, then more calls to change my flight details, I tried the website but was unsuccessful
Eventually a callback from Thabiso, if I recall his name, he advised me that I should add a whopping 1700 for a change to my flight, that mango could not assist with from 07h00 and after I was told by FB MESSAGE staff that I will not need to pay anything as long as it was done before 3hrs then conveniently the call is made close to 5pm when the flight has departed so that mango can pocket more funds
I will not let my money go for waste I would rather donate it to a worthy cause that needs my money than to have *********** mango Airlines benefit
There is a serious pandemic in our country and you continue to ignore requests from passengers to take precautions,
I am looking forward to a response or a call until today
