Mango's going bananas...

Good day, Today we were delayed with almost 3 hours, then they put us in a bus for 30min without any driver and after finally driving through to the plane, we had to stand outside for 10 minutes before entering the aircraft. No explanations, no excuses and when people started filming the whole ordeal the staff strated shouting at the people taking the videos and photos. Flight :JE147 to Cape Town This is poor service and so so unprofessional! Unacceptable and completely inappropriate! Mango, you just lost another customer... So so sad!