Mango *****s...airline don't care much

I flew from George to ORTIA on friday 14/12/2018. My Bag was opened and few items of clothing ******. Wrote to Mango same day and they responded with automated email which i accepted coz it was after hours. On the next working day they rep**** with a bit more detailed email which looked automated as well coz it was not addressing my issue specifically or offering the way forward. I rep**** immediately and until today they haven't got in touch with me or reply.

So MANGO doesn't care that my privacy was Violated by it's employees and my clothes were ******