Mango Takes Money Without Providing Tickets

I attempted to book two tickets from Cape Town to Johannesburg on Sunday, 9 August using Mango's website.<br> The first time an error popped up saying unable to complete booking, I tried it a second time and received the same message. I subsequently decided to book on another airline, where I received the booking confirmation immediately.<br> <br> A few hours later to my surprise, Mango had deducted the money for the failed booking attempts, not once but TWICE. I had to contact the bank and open a dispute which may take four weeks to complete, so that I can get my money back.<br> <br> I have not booked with Mango for about 9 months, because of flight issues, and this just confirmed why I should never book with them again.<br> <br> Way to go Mango - please refund my money!<br> <br> Thanks<br> Wafeeq