Mango - Rotten Fruit

I wish there was an option for half a star! This is by far THE WORST airliner I have ever paid money to. I made a mistake with my booking and immediately realising my error called the airliner. No problem we will change it but will cost you R350 pp plus difference in ticket price! So we ended up paying more than the price of a return ticket for this change!!!!! ****************!!!! You guys should be ashamed. We were booked on Flight JE625 Lanseria to Durban. Granted for our safety we had to disembark because of safety (gash on side of the plane) and were delayed for almost two hours. We get an sms to inform us that we will be departing at 18:30 the next thing we see people embarking only to find out that yes we are leaving sooner. Our return flight was JE638 here we did not fare any better 1 hour delay yes again there was a storm but then we had to wait on the runway for about 40 minutes. The staff are the most unpleasant bunch to work with. i felt as though they were doing me a favour by attending to us. Seriously guys after all the delays and discomfort you could not even offer us a beverage to compensate us for sitting and seating on your aircraft. We all incurred additional expenses because we were now having to get food and drinks while we wait for departures. You are positively the saddest, most frustrating and *********** airliner. i spent nearly R5000 for the WORST experience ever.