MANGO REFUNDS NOT RECEIVED

Send email to mango on the 26th of March to cancel flight due to lockdown. Was told by Mango we would receive vouchers for this lock down period. No voucher received as yet. We have phoned mango refund a few times held on forever only to waste airtime. We also send a few emails was told that voucher would be processed but to date no repsonse. This service is bull**** from mango as they are *****ing our money. Was forced to use my money to book another flight. I need my cash refund and not a voucher as I do not need to flight anymore. I have records of all communications on email.