MANGO REFUND DEPARTMENT OFFLINE ???

I HAVE MADE A PAYMENT ONLINE FOR MY MANGO FLIGHT 3RD AUGUST 8.15 PM AND NO BOOKING CONFIRMATION WAS SENT. I TRIED TO PHONE AND EVERYTIME PHONE GETS CUT! i HAVE BEEN PATIENT AND HAVE SENT NUMEROUS EMAILS TO MANGOREFUNDS. I NEED AN AMOUNT OF R986.00 FOR A FLIGHT I WAS NEVER ABLE TO RECIEVE CONFIRMATION FROM. I HAD TO MAKE ALTERNATIVW WAY TO TRAVEL. PLEASE CAN SOMEONE ASSIST REGARDING MY FULL REFUND! IT HAS BEEN MORE THAN A MONTH AND NO RESPONSE FROM MANGO!