Mango promotes *****ing due to their bad policies!!

I was on a flight from OR Thambo to Cape Town and firstly the flight was delayed by an hour! When I arrived in Cape Town there was evidence that someone tampered with my bag. I went to the office and there was a lady that didnt know what she was doing, this was due to another employee not pitching for work??? I was not the only one that complained because of the theft. Several item were ****** and I was told to do a affidavit at a police station with the value of the items, which I did. I mailed it to them and now Mango tells me that they weigh your bag and can only re-fund something ridiculous like R140/kg? This is not acceptable!! I will tell everyone not to travel with them again, on all social media platforms!