Mango Mess - South African Winner for Apathetic Service

<p>Almost two months back (early May 2017), I bought an online ticket from Jhb to CT for my daughter with Mango Airlines. Due to an acknowledged system error on their part, the transaction went through twice - resulting in 2 seats booked for the same person on the same flight. I can't get my money back - customer service is simply non-existent. I get told to be patient, Customer Care will call you back - well at first they did call back - twice - but still nothing is resolved and now they just ignore me or yes, tell me to be patient, or that they will call me, but of course, they never do. It is not a huge sum of money, but oh my word - the apathy is awful. The attitude is awful. The Customer Care is awful. And I do want my money back - at this stage it's *****. Will never use Mango Airlines again...</p>