Mango ********** service at King Shaka

Service from KingShaka to Lanseria Friday afternoon was non-existent. The airline changes the boarding gate without making any announcements we had been early to checkin nore than 2 hours. They could not assist in rescheduling the ticket .We were referred to the ttavel agent and still didnot want to talk to the agent to resolve the matter. Finally I give up and request my ticket and boarding passes to be told by the desk agent that she has torn up the ticket and boarding passes as they are property of Mango. Which means she was destroying evidence that the mess was created .She was rude was not even prepared to allow us to book another flight even at our own cost.We ended up booking another airline and waiting for over 5 hours to get back to Johannesburg.