Mango disguisting service

Im disgusted to say the least, to have to call and find out that all fights were cancelled and nothing was told to me. No email no sms yet rude consultants seem so blazay about facts not being shared. I have 3 ticketa amounting to over R2000 for my daughter and mother. Purchased and paid for. I dont have extra money to make new bookings at a new airline. A voucher will not help me in any way. I need the funds back to make a new booking. A voucher just wont cut it, my daughter is due back for school and this is a major inconvenience. I need these funds returned to me for all tickets. This is ridiculous and disgusting. Let alone the awful customer swevice with agent having no answers, patronizing me as well as passing horrible comments in isizulu to her colleagues while i was in the call. I recorded the while thing, no professionalism at all her colleagues are heard loudly chit chatting in the background. Call made 29th July at 2:30pm agent was Latisha. She must be dealt with that services and experience was rude, obnoxious and very ridiculous. Booking references TWJYPJ 2 tickets and TWJYRR