MANGO DAMAGED MY R999 BRIEFCASE ! ! !

On the 12th of May 2015 I was on Flight JE413 for Cape Town. On my arrival in Cape Town I discovered that my Briefcase was damaged. As I was late due to the delay of the Flight, I could only get to Mango the next day on the 13th of May 2015 when I left back for Bloemfontein. I spoke to a very kind and helpful Mr. Johan Tabata who informed me that they unfortunately do not cover damages to locks and small damages to the baggage as per Clause 9.4.3 of their T&C. My briefcase was damaged to the following extent: (1.) One of the locks on the top of the Briefcase now does not jump back after you push the button to open the bag, which causes the lock to get stuck which causes severe frustration and inconvenience!!!