Mango Bad Service

I booked a flight on Mango JE147, that was once again delayed, the flight was suppose to leave at 14:50 to Cape Town but was delayed 21:30. They got me a earlier flight at 18:25 which got held up until 19:00. Once again no response from the staff why the flight is delayed. When I arrived in Cape Town my bag was missing, only retrieved it on Sunday morning after a few phone calls.

I had to attend a wedding on Saturday starting at 18:00. If the flight was not delayed I could’ve made the wedding. This is now the 3rd time I’m flying with Mango and every time there is a problem.

I think this is really unacceptable and I would like an apology or something why this has happened.