Mango Airlines *****s from Tourist #boycottmango

I traveled to South Africa in April via Mango Airlines and my flight was delayed by three hours. Therefore I was forced to cancel my return flight on April 8, 2019. The airline informed me that I would receive a refund and to date, I still have not received my money. I filed a complaint with ********** and nothing has happened.

Quite frankly I am disgusted. I paid for a service I never received and have not been refunded what I am owed. In addition, the airline is now ignoring all of my inquiries about the refund. At this point, I think they are just *****ing money from tourist and hoping people will forget which negatively reflects the country since it is a state-owned airline. This negative experience has overshadowed my entire trip in SA. I would not recommend Mango airlines to my worst enemy and I will share this experience with anyone who wishes to visit SA. It says a lot when a state-owned airline is *****ing from guests. Why would any tourist want to travel to SA? Also I have all the documentation to verify my claims.