Mango Airlines is the worst !!!!!

Booked a flight 4 days before traveling , on attempting to check-in i was unable too . The call center agent response was that the payment was not reflecting even though payment from the bank has gone through successfully. I was simply told there is nothing they can do and i need to look for another flight and log a request for a refund. That meant finding another flight and having to pay a ridiculous amount. Now trying to get my refund back from Mango seems like another useless effort. After 5 emails for my request for refund , there has been no response or acknowledgement .... 13 days and counting