MS
Michelle S

1 reviews | Active since Jan 2019

03 Jan 2019, 17:13

Mango Airlines is not CHILD FRIENDLY

I am very disappointed by the service of the cabin crew on Mango airlines. I traveled with my year old son on the 17/12/2018 Flight JE333. No assistance was offerred to a single parent traveling with a fearful toddler, I was ignored when he cried and no one checked if I needed help bucking him in his seat or if his bottle needed reheating, instead the passengers offered more assistance. On return 23/12/2018 Flight JE348 the blatant ignorance took place AGAIN, yet more attention was paid to a local celeb on the same flight. Mango is not a CHILD FRIENDLY AIRLINE. I complained on twitter since the 23rd December and I received a inbox apologizing for inconvenience when and since then till today im been ignored . I want management to contact me with an explanation why my money is welcomed but when we need assistance we are ignored. My Booking referance is RJTYJW. I rather use Kulula airlines as they attend to your every need . My holiday for the Easter period will not be booked with Mango .

0
Replies (0)