MANGO Airlines ignore report of damaged suitcases

I have reported to Mango damaged luggage since the beginning of this year. Only response was when I noted my experience on hellopeter. On Oct. 23, 2020 Mango Guest Care responded: "Thank you for making contact with Mango. Apologies for the damages on the bags. Copied in is our baggage department whom will contact you. Regards, Guest Care Team." No one has contacted me and I've written another 2 emails since then. Guest Care hasn't followed up and no once seems to care. Please MANGO do not ignore my emails and sort out the seriously damaged suitcases. Kind regards