Mango Airlines

Mango AIrlines in King Shaka Airport is a bul**** airline.. Our flight boarded on 09h05 on the 27th August. We arrived at 08h45, due to heavy traffic on our way from Pietermaritzburg.The lady at the departure counter, just said sorry, nothing they can do...booking ref: TLXBQP. FLIGHT JE231. I Expect a refund for this flight, or else I will name and shame...