1 reviews | Active since Nov 2016

31 Jan 2020, 17:23

Mango Airlines do not honor their promises.

If I was allowed to give you zero stars I would. You really are the worst airline ever. When it comes to customer service, you just don't care. I am still waiting for a response to my many mails, tweets and messages. It has been two weeks now even though I was told it would be escalated and the urgency noted. I am owed two vouchers for delayed flights from November. I needed to use them two weeks ago, but sadly have not received any. Your dishonesty is shocking. If this is how you treat customers, I wonder if the same lazy mindset applies to other aspects of your offering like flight and airline safety. That's a scary thought.

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