Mango Airlines disappointing service

<p>I was late for my flight from King Shaka international, I got to check in counter and was referred to ticket sales to get reassigned another flight. At ticket sales desk I was told there would be another flight in about 3 hours. However I'd have to pay the difference and admin fees involved. Paying the difference would not have been a problem but I was told to pay 2 times more the original tickets cost, which meant paying for 3 seats in total. My friend was also late for his flight but was put on standby with Khulula, placed on another flight at no extra cost at all, what convenience, I was blown away. Mango seriously needs to stop ripping ppl off that way because I'm certain they could have placed me in another flight if someone didn't make on time, and there was still a spot on the next flight anyway. I managed to get a flight at another airline at a cheaper cost than what it would be just to get my ticket reallocated through another fligh. I'm seriously disappointed, mango does not provide any convenience for their clients at all. If I had no cash to book another ticket I would be stranded far from home while they have taken my money for a seat. See my issue is that I've always used mango as my 1st choice for local flights, however for convenience sake I don't mind paying more with another airline as they are considerate, they place you on another fight at no extra charge at all. There are many airlines to choose from but if you inconsiderate of your clients and cannot provide convenience, they will pay more for it else where. Worse of all is that allocating me on another flight would have not been a loss to Mango airlines at all. I'm sure there were empty seats on their next flight.</p>